New report reveals state of person centred care in the NHS in England
The NHS is committed to ‘making the patient king’ – but how person centred is the health service in England?
The NHS is committed to ‘making the patient king’ – but how person centred is the health service in England? A new report by Picker brings together, for the first time, the findings from the national patient and staff experience programmes we are commissioned to deliver on behalf of the Care Quality Commission and NHS England.
It maps their results against the eight Picker Principles of Person Centred Care to assess the state of patient and staff experience in the NHS in England.
The government’s ambitious Ten Year Plan for Health, published in June 2025, set out a clear intention to amplify the patient voice, expand patient choice, and to empower patients as part of NHS reform, while acknowledging the central role of NHS staff – and the importance of supporting their development and wellbeing – in delivering this blueprint for the future.
Or download the report below.
New report reveals state of person centred care in the NHS in England
